Knowledge

The central hub for managing your information architecture, including importing data, structuring your knowledge base, creating articles, and organizing content to maximize findability and usefulness.

Data Management

Comprehensive guidance on importing, organizing, and maintaining your external data sources to build a robust foundation for your knowledge management system.

Articles

  • Importing & Managing Data Sources

Knowledge Base Structure

Best practices for organizing your knowledge architecture, including how to create logical sections and categories, write effective articles, and configure knowledge base settings for optimal performance.

Articles

  • Sections, Categories and Articles
  • Knowledge Base Settings